Return & Refund Policy
🔁 Return & Refund Policy – Riders India
📅 Return Window
Our return policy lasts 3 days from the date of delivery.
If more than 3 days have passed, unfortunately, we cannot offer a full refund or exchange.
✅ Eligibility for Returns
To be eligible for a return:
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The item must be unused and in the same condition as received
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The item must be in its original packaging
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A valid receipt or proof of purchase is required
⚠️ Please do not send your purchase back to the manufacturer.
🚫 Non-Returnable Items
The following items are not eligible for return:
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Damaged or scratched items (if caused after delivery)
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Glass items and fragile products
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Downloadable software products
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Certain health and personal care items
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Intimate or sanitary goods
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Hazardous materials or flammable liquids/gases
⚠️ Partial Refunds (if applicable)
Partial refunds may be granted in the following cases:
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Items received damaged or scratched
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Items not in original condition, damaged, or missing parts not due to our error
💰 Refund Process
Once your return is received and inspected:
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You will receive an email notification
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We will inform you of approval or rejection
If approved:
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Your refund will be processed
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Amount will be credited to your original payment method within a 5-7 business days
⏳ Late or Missing Refunds
If you haven’t received your refund:
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Check your bank account again
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Contact your credit card company
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Contact your bank (processing time may vary)
If still not received, contact us at:
📧 ridersindiadeals@gmail.com
🔖 Sale Items
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Only regular priced items are eligible for refunds
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Sale items are non-refundable
🔄 Exchanges
We replace items only if they are defective or damaged.
To request an exchange:
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Email: ridersindiadeals@gmail.com
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Ship your item to:
Premium Bikes Zone
26-17-15/2, RK Hospital Junction
Gajuwaka, Visakhapatnam
Andhra Pradesh – 530026
📦 Note: Buyers must pay shipping/transport charges for exchanges.
🚚 Return Shipping
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Customers are responsible for return shipping costs
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Shipping costs are non-refundable
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Return shipping cost may be deducted from your refund
📌 For high-value items:
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Use a trackable shipping service
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Consider shipping insurance
We do not guarantee receipt of returned items.
📞 Need Help?
For any questions related to returns and refunds, contact us: