Worst Experience with Riders India Website!
I never expected such a disappointing experience from Riders India. I ordered a brand-new SMK Agnar Cyborg Glossy Black Grey (GL266) helmet, but unfortunately, it was delivered in a broken and defective condition. The upper glossy sticker/finish was also damaged.
I immediately informed the Riders India team about the issue, but they have been ignoring my complaint instead of providing a proper solution.
I have been continuously contacting their customer support, but the response has been extremely disappointing. They are not answering my phone calls properly, and the way they communicate with customers is unprofessional and unacceptable. So far, I have not received a satisfactory response or a proper resolution to my complaint.
As a customer, I paid for a brand-new product and expected it to arrive in perfect condition. Instead, I received a damaged helmet and have had to struggle to get a response from the customer support team.
I am extremely disappointed with my experience with Riders India. I would advise other buyers to be cautious and carefully consider their customer service and replacement policies before purchasing from this website.
A company should value its customers and take responsibility when defective products are delivered. I hope the Riders India team takes this complaint seriously, responds to me, and provides a proper replacement or resolution as soon as possible. Worst Experience
